We offer the ideal combination of best-in-class technology, customized business solutions and reliable 24/7 answering services from our secure facilities. As the first voice and impression of your company, you can be confident that your company – and your customers – are always in good hands.
So, whether you require personalized answering services or dedicated call center services, A Better Connection is ready to manage your most important connection – the one between you and your customers.
Our local agents utilize the latest technology to answer, catalog and dispatch call and messaging protocols allowing A Better Connection to manage, in real time, updates to schedules, users, contact information and escalation procedures. Our agents maintain detailed documentation of all calls so you can view a history of interactions prior to responding to a contact request or message.
Custom Fit To Your Business
Turn more callers into clients. Enjoy a personalized fit for your business needs. Our answering service agents are available 24/7 as an extension of your office so you’re sure never to miss an opportunity. When A Better Connection Answering Service handles your calls, you can get back to doing what you do best.
Our Answering Service plans start for as little as $29 per month. Plan benefits include:
- Free message delivery via fax, email and text
- 24/7 live answering service operators
- Dedicated phone number to forward phones to our service
- Custom greeting or hold message
- Local phone numbers
- Holiday coverage
- And more!
Seamless Call Transition
Our answering service offers redundant systems to ensure all calls are answered and all contacts are handled within our secure facilities, maintaining 100% quality control. You call answering services will be exceptional, and include:
- Customized message delivery to your preferred device – iPhone, Android or another smart phone device
- Ability to manage your schedules, users, contact information and escalation procedures – in real-time
- Detailed documentation and message delivery for all inbound calls and contact requests
- Reliable 24/7 answering services – including escalation support for your critical path issue
Request a demo of ABC’s 24/7 answering service solution
Discover what customized answering service solutions can do for your business.
Why Wait? Get Started Today
In most cases, answering service programs can be set up within days and only require a brief set up call. When more complex protocols are required for multiple offices, A Better Connection assigns an account manager to identify and manage the program requirements. In any case, we do the work for you to ensure a seamless transition for you and your team. It’s easy — get started today!
What Answering Service options are best for you?
- After hours answering service
- Security compliant messaging
- Virtual Receptionist
- Call reporting
- Message Dispatch