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Sunday, January 04, 2015
Hiring an Answering Service is the Key to Small Business Growth
Photo Credit: teegardin,
Flickr Creative Commons

As a business owner, you have worked every aspect of your business. Your personal influence has helped the business develop to this point, but what is next? Look no further than A Better Connection's Small Business Answering Service to give you peace of mind. Being able to outsource your calls with an answering service is a sign of growth for your business, and will help you reduce your responsibilities, save money, and improve customer service.

  • Reduce your responsibilities- Taking this aspect of the business off your personal plate will allow you to devote more time to other areas you have not had time to work on. You will get assistance through a virtual receptionist that can help you with everything from forwarding messages to taking orders.
  • Save money- When you are accustomed to being responsible for all aspects of the business, it can be difficult to determine when you can afford to hire additional help. With an answering service, you do not have to worry about accommodating a full-time employee. You will get the services of a receptionist, but you only have to pay for what you use.
  • Improve customer service- You have worked hard to develop your customer base, and it may seem difficult to give responsibilities to someone else. Customer Elation’s call representatives are carefully trained to reflect the persona of your company. Also, consider how your customers respond when you are overworked and overwhelmed. Since you are not able to devote 100% of your time to customer service, an answering service can fill in the gap to exceed customer’s expectations.
  • Now that you know how an answering service will help your business grow, visit A Better Connection to get started.